Contact us
Questions about an order, a product, or just want to say hi? We're all ears. Your answer might already be waiting in the FAQ below — otherwise, drop us a line.
8605 Santa Monica Boulevard, PMB 44698
West Hollywood, CA 90069, USA
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General
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Our lip plumpers use a special blend of natural ingredients to gently swell the lips, giving you that coveted, fuller look. The formula also contains nourishing elements that hydrate and soften your lips, making them not just look plump but feel incredibly soft and smooth.
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Yes, our lip plumpers are safe for use. They have been rigorously tested for safety and efficacy, ensuring they meet high-quality standards. Our products are formulated with ingredients known for their beneficial properties, designed to enhance your natural beauty without causing harm.
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Absolutely! We've carefully formulated our lip plumpers to be suitable for all skin types, including sensitive skin. Our products are free from harsh chemicals and have been dermatologically tested. However, if you have particularly sensitive skin, we recommend doing a patch test before regular use.
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The plumping effect of our lip plumpers can last anywhere from 4 to 8 hours, depending on individual lip chemistry and environmental factors. For best results, we recommend applying our lip plumper as part of your beauty routine or before you head out for an instant boost.
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Yes, you can! Our lip plumpers can be used on their own for a natural, glossy look or as a base to amplify your favorite lip color. Just wait a few minutes after applying the lip plumper for it to fully absorb and work its magic, then follow up with your lip color of choice.
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The payment methods available for your order are displayed at checkout. Availability may depend on your location and the options enabled for the store.
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8605 Santa Monica Boulevard, PMB 44698
West Hollywood, CA 90069, USA
info@smooche.com -
Any applicable taxes and shipping charges are shown at checkout. Please review your order total before completing your purchase.
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It can sometimes take 20-30 clicks for the air to be fully discharged and for the liquid to start appearing. Try clicking the button at the bottom a few more times, and the liquid should begin to flow.
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To use the lip plumper:
- Ensure your lips are clean and dry.
- Apply a small amount of the plumper to your lips using the applicator.
- Gently spread it evenly over your lips.
- Allow the product to dry and absorb for the best results.
Refer to the product packaging for specific instructions and tips.
Shipping & returns
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We currently ship to the United States. Shipping availability for your address is confirmed at checkout. For questions, contact us at hey@smooche.com.
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Orders are typically processed and shipped within 1 business day, excluding weekends and holidays. Delivery times vary by destination and shipping method; see our shipping policy and the options available at checkout. Weather delays or carrier issues may affect delivery times.
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After we process your order, you will receive a tracking number. With this number you can track the status of your order.
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover issues that are not attributable to a manufacturer defect.
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All returns must be postmarked within fourteen (14) days of the delivery. All returned items must be in new and unused condition, in the original packaging. See our return policy for more info
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Yes, we offer full and partial refunds.
Please inquire for more information about our Refund policy. -
Check the promotion shown on the product page and make sure the qualifying items, quantities, and discount are included in your cart before completing your purchase. If your order is missing an item included in the offer you selected, email hey@smooche.com with your order number so we can help.
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You can contact us by filling in the contact form below or by sending us an email to hey@smooche.com